• Once an appointment has been set with us, expect a confirmation call a day or two ahead of time. If you would like to set an appointment please fill out the form on the contact page
   
• On the day of the appointment, our consultant will usually call to let you know that they are on the way.
   
• We ask questions regarding the comfort of your home.  Our recommendations will be based on feedback given by you.
   
• Investigate your equipment and make drawings. We may take a picture for our records.
   
• We may make recommendations with poor ductwork or insulation.
   
• In many cases we perform a heat loss/heat gain analysis to correctly size your proposed system. Oversized furnaces, air conditioners and heat pumps are common. Why? Because most contractors "guessed" what size to install, and they typically will go bigger to play it safe. Also, many people have tightened up their houses with better insulation, windows and doors, which lessens the load on the furnace or heat pump.
   
• We'll provide a folder with our company info and brochures for the proposed equipment and any additional options.
   
• We'll answer any questions about what has been recommended
   
• A proposal will usually be delivered to you within 2 business days.
   
• Expect a follow up call to answer questions, and make sure the proposal has all the options you are expecting.

There is a lot of information to process when purchasing a new system, and sometimes it takes a couple of visits and/or phone calls to correctly understand all the options and what they will mean to you in your home. We look forward to having you as a customer.

A-Action Heating and Cooling Can Take Care of All Your Home Comfort Needs